Our Guides - Competency Profiles and Scorecards

Our Guides - Competency Profiles and Scorecards

A perfect journey doesn’t just come out of nowhere. It needs real work, thinking and preparation. Below you can get more information about two key documents we use in preparing to bring the right person to our team.

Competency profiles

When preparing to fill a position, it is really important for us to have a clear idea of what profile we need. It helps us effectively find someone with the right profile and it helps the candidate get a clear idea about what will be expected, so that they can decide whether they are interested in the position. It’s best for everybody if we hire people who know what they’re in for and are excited about it.

For this, we always start with the competency profile. The competency profile is unique to every position and makes clear the specific skills, knowledge, abilities and responsibilities the person in that job should have. It also shows us how developed certain skills need to be. For example both an entry-level team member and the head of a department will need to have communication skills, but they will be required in different levels and ways.

Mathieu Bastian, our Head of Data Engineering, found these profiles really motivating for career growth as well, ‘Before I joined I was able to take a look at the competency profile for my role and that answered a lot of questions regarding what I’ll be doing at GetYourGuide. It clearly stated the key responsibilities and technical competencies expected from me. Looking at that made me very excited as it aligned well with the skills I wanted to learn in my next job. I think competency profiles are great tool for career growth as it sort of defines the next milestones.’

We use the competency profile to write job descriptions, choose interview questions, create tests and even do performance reviews once the person is in our team, so there’s no doubt you’ll hear the term or get a chance to see one throughout the process.

Scorecards

Throughout the recruitment process, we are trying to assess how the job would suit your attitude, skills and experiences. We want to get a perfect match so that both you and our team have a great time together. To guide our decision making, we assess candidates using a Scorecard. This is based on the competency profile and outlines the key competencies (like communication, project management or data skills) needed for the job. It allows us to rank how well we think the candidate matches these.

We also use the Scorecard when we give feedback to applicants. We love learning and figure you do too! If you are not successful after the phone interview, just ask us for some feedback and we’ll be happy to help.

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