Meet the team — Design & UX

Meet the team — Design & UX

The Design & UX team has grown incredibly over the past 12 months. We hired a group of very talented Designers, as well as a Copywriter and a Researcher from all over the world.

To give you a peak inside what drives the members of the Design & UX team, I asked them what they love about their job, why they consider GetYourGuide a great place to work, and their favorite travel destinations ;).

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Mallika joined us from Task World in Bangkok:

 Mallika, Product Designer

Mallika, Product Designer

What do you like about being a Product Designer?

I really enjoy collecting and digging through qualitative and quantitative data, and connecting the dots to find out what happened and why it happened. 
Also, as a Product Designer your daily job is never monotonous: you might end up working on a concept, followed by some visual design, then launching some user tests and finally data digging, all in the same day.

What do you like about working at GYG?

Being a Product Designer at GetYourGuide means owning an experiment from problem to solution, which is very important for me to stay motivated/empowered.
UX Copywriting is highly valued at GetYourGuide, and as a Product Designer here you get to work closely with them, which a lot of companies don't offer.
It's a growing company at a very exciting stage. There are many fun new challenges that keep you on your toes.

Favorite trip last year?

Thessaloniki, Greece. I took a leap of faith and tried a service called Epic Llama where you meet up with a bunch of strangers and get taken to a surprise destination. It was so much fun, I can highly recommend it.

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Fred joined us from Medigo in Berlin:

What do you like about being a Product Designer?

 Fred, Product Designer

Fred, Product Designer

I like how designers’ roles and missions are now broader than before. There are a lot more factors product designers need to understand and consider - like user behavior, data analysis, or even business decisions - in order to deliver meaningful solutions to users' issues. It goes way beyond making things look good. I like that organizations now understand how designers help to create value.

 

What do you like about working at GYG?

The customer-driven attitude is one of the main reasons I decided to join the company. This is the right way to create design: with clear purpose and intentions.
One of the other things I also enjoy a lot is the time we allow ourselves to spend in the problem space before diving into the solutions. We are required to understand all dimensions of a problem that needs to be solved; it requires solid collaboration and communication between different teams, but leads to better solutions every time.

What’s the last place you traveled to?

I travelled to San Francisco last summer, and while the city has a lot to offer, I was pleasantly surprised by all the nature and landscapes you can find if you drive away from the city for just a couple of hours. The south road leading to Big Sur is pretty short, but the landscape changes so often it makes you feel like you are crossing multiple countries in the span of a short road trip.

You can follow Fred’s travels on his tumblr blog.

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Camellia joined us from Booking.com in Amsterdam:

What do you like about being a Product Designer?

I enjoy intuitively using both my left and right brain together: 
I am not only working on "how to solve the problem", like an interaction or visual designer usually does, but also thinking of what the problem is to make sure the business goal is a user goal, the user paint point is the right one to focus on, and the paint point is understood by everyone. 
I am not only designing for right now, but also for the future.

 Camellia, Product Designer

Camellia, Product Designer

What do you like about working at GYG?

-GYG is forward-thinking: as a company, we do not only look at short-term financial ROI, but we also care about the vision and make stable steps to go towards this vision. 
-The balance between being strategic and data-driven. Data is a powerful hard proof, yet it can't make every type of decision. When necessary, a more strategic decision can be made.
-The people here are friendly, happy, and have the same goal and strong sense of ownership.

Favorite trip so far?

Living like a local in AnHui, China, staying in villages that are around 2000 years old. 
Why I liked it: It was like a time-traveling trip. Nothing in the area has changed much for ages. You can live in an Airbnb which was built 800 years ago and visit houses which are more than 1000 years old. Besides the historic touch, it's also so close to nature. There aren't many tourists; it's quiet and beautiful.

You can follow Camellia’s travels on her Medium blog.

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Manu joined us from eDreams in Barcelona:

What do you like about being a Product Designer?

What I like the most about my job is trying to understand the users' needs for every single project and working to achieve the company goals. It makes me feel like my work is an important piece in the users' experiences with digital products.  

What do you like about working at GYG?

 Manu, Product Designer

Manu, Product Designer

The first thing that comes to mind is seeing how fast the team is growing. I also really like working in a customer centric company, and GYG certainly fits the bill. I like to feel that I can improve the service of a company where I was previously a customer. 

Last place you traveled to?

My last trip was to Dublin. It was my first time and what I liked most was the atmosphere on the streets. It was very young and happy. Also, I have to mention how much I enjoyed assisting  at a Google conference in their local offices...perhaps this has something to do with the success of my trip. : D

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Jackie joined us from Rocket HQ here in Berlin:

What do you like about being a Product Designer?

I love the creative process of bringing intangible concepts to life through well-iterated interaction and interface design. Behind all the pretty visuals is a lot of strategic and analytical thinking about how to design a solution to a problem - and that’s the most rewarding part about my job. 

What do you like about working at GYG?

Being an avid traveler myself, it’s motivating to be able to design for an industry that parallels my own interests. There’s a lot of opportunity for further design growth and development across a breadth of areas in the product. And on top of that, it’s been so great to work with the other designers, researchers, and copywriters on the team!

 Jackie, Product Designer

Jackie, Product Designer

Favorite trip last year?

Iceland. Spent 10 days driving the Ring Road, which takes you around the entire country. The best thing about it was the stillness - just an undisturbed drive with unbelievable, ever-changing landscapes all around you.

You can follow Jackie’s trips on her travel blog.

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Evelyn joined us last year from London:

Evelyn joined us early last year as a Editorial copywriter but soon decided to specialize and join the team as a UX copywriter:

What do you like about being a UX Writer? 

 UX Copywriter Evelyn

UX Copywriter Evelyn

I love being able to craft copy that avoids jargon, cuts out clutter and is, most of all, human. Because my messages exist in the context of an interface, it’s important that every word is concise but communicates meaning at the same time. I’m a sucker for simple prose.

What do you like about working at GetYourGuide?

  • Growing my skills and creating my own role in the company
  • Collaborating with the smart folks in design, data and research
  • Being the go-to person for all things spelling and grammar related


Where was the last place you travelled?

London, home of the best pubs in the world.

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Simon joined us from Zurich:

What do you like about being a UX Copywriter? 

I’ve always been obsessed with writing and curious about how people consume content, so the role was ready-made for me!

What do you like about working at GYG?

 Simon, UX Copywriter

Simon, UX Copywriter

GetYourGuide doesn’t shy away from change. It’s constantly evolving, and this makes for a great environment to be a copywriter. You’re encouraged from day one to think B-I-G and question everything. If you have an idea, share it. If you’re curious about a topic, dive into it. It’s a philosophy that’s found throughout the company and one that I take into my work. In my two months here, I’ve worked on a wide variety of projects that have constantly challenged me to improve as a copywriter. While no two projects are the same, one aspect they all have in common is the lack of subjectivity. Copy can be a field of opinions, but by putting our customers first, we let data drive the evolution. 

Last place you traveled to?

My recent trip to Tromso is firmly cemented as my number one trip. I mean, how am I ever going to top playing with husky puppies under the northern lights? That’s without even mentioning the jaw-dropping fjords, picture-perfect city center, and tastiest fish food around. Basically, stop what you are doing and head there now!

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Juliana joined us from Brazil:

 Juliana, UX Research Assistant

Juliana, UX Research Assistant

What do you like about being a Research Assistant?

Since the beginning of my academic/professional life, I developed a strong affinity for both qualitative and quantitate studies, and this definitely encouraged me to apply for this position.
As a Research Assistant, I get to make sure each team has the best participants for their research and understands how the whole research process works from beginning to end.
My role also gives me the opportunity to work with different teams and help them better understand our customers' behavior.

What do you like about working at GYG?

I admire the commitment my colleagues have to their job. It inspires me to always give my best. It also provides a great opportunity to learn and grow in a positive office environment.

Last place you traveled to?

My last trip was to the island of Florianopolis in Brazil. It's an amazing place to get in touch with nature and taste the fresh seafood.

 

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If you want to join this team of passionate Designers, Writers and Researcher check out our open positions.

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